Aadhi Organics | Fresh Batters, Masalas, Millets & Rice

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  • No Preservatives
  • Hygienically Packed
  • FSSAI Registered
  • Quality Tested
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Privacy Policy

Effective Date: October 15, 2026

Aadhi Organics (“we”, “us”, or “our”) is the licensed owner of the website aadhiorganics.com (the ”Site”). Aadhi Organics respects your privacy. This Privacy Policy provides succinctly the manner your data is collected and used by Aadhi Organics on the Site. As a visitor to the Site or a customer, you are advised to please read the Privacy Policy carefully. By accessing the services provided by the Site, you agree to the collection and use of your data by Aadhi Organics in the manner provided in this Privacy Policy.

Collecting Personal Information

When you visit Aadhi Organics, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device Information

  • Examples of Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

  • Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

  • Disclosure for a business purpose: Shared with our platform provider WordPress/WooCommerce and our analytics partners.

Order Information

  • Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers, UPI IDs, Net Banking details), email address, and phone number.

  • Purpose of collection: To provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping (including local Chennai fresh batter deliveries), provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and, when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

  • Source of collection: Collected from you during checkout.

  • Disclosure for a business purpose: Shared with our processor WooCommerce, Google, Facebook, Razorpay, Brevo (for email marketing), and our shipping/delivery partners.

Customer Support Information

  • Examples of Personal Information collected: Email address, Phone number, and order history.

  • Purpose of collection: To provide customer support and resolve order issues.

  • Source of collection: Collected directly from you.

  • Disclosure for a business purpose: The phone number of the customer may be given to our delivery partners to ensure smooth local and national delivery.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use WooCommerce to power our online store.

  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

Sharing Personal Information with Razorpay (Payment Gateway)

  • Personal Information Collected: When you make a payment through Razorpay, certain personal and financial information may be collected, including your name, billing address, and payment details.

  • Purpose of Collection: Your payment information is collected to facilitate the processing of payments for groceries, batters, and masalas purchased through our platform.

  • Data Security: We and Razorpay use industry-standard encryption protocols to secure your payment information during transmission and storage.

  • Retention: We retain your order information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and as required by Indian law.

Sharing Personal Information with Brevo (Email Marketing)

  • Personal Information Collected: Email addresses, purchase history, and engagement metrics.

  • Purpose of Collection: To send automated transactional emails (like order confirmations) and personalized promotional campaigns, newsletters, and offers based on your preferences.

  • Disclosure for Business Purpose: Data may be shared with the Brevo API to enable email marketing functionality, segmentation, and automation.

Sharing Personal Information with Shipping Partners

  • Personal Information Collected: Name, shipping address, and phone number.

  • Purpose of Collection: To provide shipping services and facilitate the delivery of orders (such as our freshly prepared batters and organic products) to your doorstep.

  • Disclosure for Business Purpose: Data is shared with our courier and local delivery partners to enable order processing, label generation, and shipment tracking.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

  • Google Analytics: We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

  • Advertising Partners: We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners (such as Facebook/Meta).

You can opt out of targeted advertising by visiting:

Using Personal Information

We use your Personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Lawful Basis (GDPR & Global Standards)

If you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

  • Your consent;

  • The performance of the contract between you and the Site;

  • Compliance with our legal obligations;

  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through Aadhi Organics, we will retain your Personal Information for our records unless and until you ask us to erase this information.

Automatic Decision-Making

We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data. Our platform (WooCommerce) and payment gateway (Razorpay) may use limited automated decision-making to prevent fraud, such as temporarily denying transactions from blacklisted IP addresses or cards.

Your Rights

If you are a resident of the EEA or California (CCPA), you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and cart contents).

Cookies Necessary for the Functioning of the Store:

  • woocommerce_cart_hash: Helps WooCommerce determine when cart contents/data changes.

  • woocommerce_items_in_cart: Helps WooCommerce determine when cart contents/data changes.

  • wp_woocommerce_session_: Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer.

Reporting and Analytics:

  • _ga, _gid: Google Analytics tracking.

  • _fbp: Facebook pixel tracking for advertising.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible. Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

How Can You Correct Inaccuracies in the Information

To correct or update any information you have provided, you can do it online by logging into your “My Account” page on the Site. In the event of loss of access details, you can send an e-mail to our customer care team.

Policy Updates

Aadhi Organics reserves the right to change or update this policy at any time. Such changes shall be effective immediately upon posting to the Site.

Contact Information

Aadhi Organics 

Tamil Nadu, India.

Customer Care:

Email: aadhiorganics4@gmail.com

Phone: +91 82489 63449